Care Team Leader

Company:  Merco
Location: Chester and Surrounding Areas
Closing Date: 10/01/2025
Salary: Up to £26,000 per annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Are you a dedicated and passionate individual with a background in care? We are looking for an exceptional Care Team Leader to join a well-established care provider in Chester and the surrounding areas. If you have a minimum of two years of experience in the health and social care sector and are ready to take on a new challenge, this could be the perfect opportunity for you! 


Role Overview: Care Team Leader 


As a Care Team Leader, you will be a key player in delivering exceptional care services. Your responsibilities will include: 

  • Meeting and assessing new service users to understand their needs. 
  • Conducting client reviews and risk assessments to ensure high standards of care. 
  • Handling queries and maintaining effective communication with the office. 
  • Supervising, mentoring, and performing spot checks on field staff. 
  • Upholding and enforcing high standards of care in line with company values, code of conduct, and ethos. 


Key Requirements: 

  • NVQ/QCF Level 2 or Level 3 Diploma in Health and Social Care. 
  • At least 2 years of experience in the health and social care sector. 
  • Full UK driving license and access to your own vehicle. 
  • Strong communication skills and the ability to develop others’ knowledge and skills. 
  • A proactive approach to improving customer satisfaction. 
  • Ability to build and maintain effective relationships with staff, colleagues, and stakeholders. 
  • Good IT skills and willingness to participate in on-call and backup services during out-of-hours periods. 


What’s on Offer? 

  • Competitive Salary: Up to £26,000 per annum. 
  • Career Progression: Opportunities to grow and develop, with many Registered Branch Managers having started as Care Workers. 
  • Guaranteed Hours Contracts: Providing stability and security. 
  • Holiday Pay and Pension Scheme: For your peace of mind. 
  • Regular Recognition and Support: Your hard work won’t go unnoticed. 
  • Company Events and Social Activities: Including monthly prize raffles, charity fundraisers, and festive celebrations. 
  • Comprehensive Training and Mentorship: Access to fully funded training, including nationally recognized qualifications and higher-level diplomas in Health & Social Care. 
  • Blue Light Card Qualification: Enjoy discounts on a wide range of popular brands (Apple, Argos, Asda, Currys, Tesco, and many more). 


Working Hours: 

  • Full-time hours, including on-call services as required. 


Join Us: 

If you have a passion for care and are eager to make a positive impact in the community, apply now and take the next step in your career!  Please submit your CV to Janice.froggatt@merco.co.uk or call 02089712974 for more information. 

Unless otherwise stated, if applying for a job within the UK or European Union, you must ensure that you are already authorised to work there. 

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