Service Manager – Neurological Care Centre

Service Manager – Neurological Care Centre in Ipswich

Salary: £60,000 per annum

Location: Ipswich

Hours: 35 hours per week

Merco are proud to be recruiting on behalf of a leading neurological care centre in Ipswich, currently seeking a passionate and experienced Service Manager to lead and develop a well-established specialist service.

This is a unique opportunity for a values-led, dynamic leader with a strong background in delivering excellence in care, especially across services supporting individuals with complex medical needs and brain injuries.

About the Service:

This highly regarded care centre has been supporting individuals with brain injuries and neurological conditions for over 20 years. The service offers 26 residential beds alongside a 6-bed Level 2 rehabilitation unit. With a multidisciplinary in-house team that includes physiotherapists and occupational therapists, this centre is focused on personalised rehabilitation and recovery, helping people regain independence and meet their personal goals.

The Role:

As Service Manager, you will have full responsibility for the operational and strategic management of the service. You’ll lead a dedicated team and ensure the highest standards of care are delivered in line with CQC and other regulatory frameworks. You'll play a key role in driving forward quality improvement, person-centred care, and service innovation.

You will:

·         Provide strong leadership and hands-on support to your team

·         Oversee day-to-day operations and ensure smooth service delivery

·         Take accountability for performance management, staffing, and budgeting

·         Work collaboratively with clinical leads and external agencies to maintain the highest care standards

·         Ensure ongoing compliance with all relevant legislation and regulatory requirements

About You

To succeed in this role, you will have:

·         QCF (NVQ) Level 5 Diploma in Health and Social Care or equivalent

·         At least 5 years’ experience managing registered care services

·         In-depth knowledge of CQC regulations and compliance

·         Experience working with complex medical needs and neurological conditions

·         A valid UK Driving Licence

What’s in it for you?

This is more than a job, it’s a chance to make a real impact on people’s lives. You’ll also benefit

from:

·         A competitive salary of £60,000 per annum

·         38 days annual leave

·         Company pension scheme

·         Group life assurance

·         Access to Employee Assistance Programme (EAP)

·         Excellent training and ongoing professional development

·         Long service and recognition awards

·         Eye care vouchers

·         Free on-site parking

This organisation also places a strong emphasis on staff wellbeing and career growth, they want you to thrive and feel supported in all areas of your life and work.

If you're ready to lead with compassion and clinical excellence, we’d love to hear from you.

Apply now to join a purpose-driven team and help shape the future of neurological care in Ipswich.