Service Manager

Company:  Merco
Location: Llanelli
Closing Date: 14/08/2025
Salary: Up to £49,440 per annum (DOE)
Hours: Full Time
Type: Permanent
Job Requirements / Description

Are you an experienced leader in health and social care looking for your next challenge? We’re working on behalf of an established and reputable neurorehabilitation service to recruit a Service Manager who can make a real difference in people’s lives.

This is a rare opportunity to join a highly specialist service in Llanelli that provides life-changing support to individuals recovering from acquired brain injuries. You’ll lead a passionate, multidisciplinary team and be responsible for delivering outstanding care while driving operational excellence and innovation.

What You’ll Be Doing:

  • Leading and managing a committed team of professionals, including clinical staff
  • Ensuring delivery of person-centred, high-quality care tailored to individual needs
  • Driving compliance with CQC and relevant health & social care legislation
  • Managing staffing, budgets, recruitment, and service development
  • Acting as a key representative to external partners, referrers, and commissioners
  • Implementing annual business plans to support service growth
  • Promoting a positive, inclusive culture and staff wellbeing across the service

This is a hands-on leadership role where your ability to inspire and motivate others will be vital. You’ll need to be a confident decision-maker who can manage change and build strong professional relationships internally and externally.

What We’re Looking For:

  • QCF/NVQ Level 5 in Health and Social Care (or equivalent)
  • Proven management experience within health or social care
  • Strong understanding of neurorehabilitation or complex needs services (desirable)
  • Knowledge of relevant legislation, best practice, and regulatory requirements
  • Excellent leadership, financial, and operational skills
  • Experience with staff supervision, performance management, and service improvement
  • A genuine passion for making a difference in people’s lives

What’s in it for You:

  • Competitive salary up to £49,440 per annum (DOE)
  • 38 days annual leave (inclusive of bank holidays)
  • Buy or sell up to 5 days annual leave
  • Company pension scheme
  • Health Cash Plan & Employee Assistance Programme
  • Group Life Assurance
  • Free on-site parking
  • Training, development, and leadership coaching
  • Long service and staff recognition awards

This is more than a job – it’s a chance to build a meaningful career in a rewarding and specialist environment. You'll be part of a team that values compassion, integrity, and excellence, while being supported in your own professional growth.

Ready to take the lead?

Click Apply Now to join a service and organisation where your impact will be felt – every single day.

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