Role Overview
Are you passionate about delivering exceptional care and leading a dedicated team? As the Deputy Care Home Manager, you will play a pivotal role in the smooth operation of our care home. Working alongside the Care Home Manager, you will lead by example, ensuring our residents receive the highest standard of personalized care while fostering a supportive environment for both residents and staff.
Key Responsibilities
- Leadership: Act as the key support to the Care Home Manager in all aspects of daily operations, stepping in as required to ensure the seamless running of the home.
- Team Supervision: Provide leadership, mentorship, and guidance to a committed team, encouraging continuous improvement and professional development.
- Quality Care: Oversee the delivery of individualized care plans, regularly assessing and adapting them to meet the evolving needs of our residents.
- Resident Focus: Champion a person-centered approach, prioritizing the well-being, dignity, and happiness of our residents.
- Safeguarding: Act as the primary contact for safeguarding concerns, ensuring strict adherence to policies and protocols to protect our residents.
- Compliance: Ensure the home meets all health and safety, infection control, and CQC (Care Quality Commission) standards, consistently maintaining compliance with regulatory requirements.
- Communication: Facilitate clear and open communication with residents, their families, and healthcare professionals to foster trust and collaboration.
- Emergency Preparedness: Equip and train staff to handle emergencies effectively, ensuring all necessary equipment is maintained and operational.
- Record Management: Maintain meticulous records related to care, compliance, and operational procedures, ensuring accuracy and confidentiality.
- Community Engagement: Promote an active and vibrant community within the home by encouraging resident participation in social activities and events.
- Medication Management: Oversee the safe administration and management of medications, ensuring all protocols are followed.
- Continuous Improvement: Stay abreast of the latest developments in healthcare practices, advocating for and pursuing relevant training opportunities.
Skills and Experience
- Proven experience as a Deputy Manager in a care home setting.
- Deep understanding of person-centered care and the ability to meet the diverse needs of residents.
- Strong knowledge of safeguarding procedures and regulatory reporting.
- In-depth familiarity with CQC standards and the ability to maintain compliance.
- Excellent interpersonal skills with a focus on building strong relationships with residents, families, and team members.
- Commitment to involving residents and their families in care planning and decision-making.
Why Join Us?
- Top Workplace: Proudly ranked #1 in the UK for workplace well-being.
- Award-Winning Care: Join a group recognized as one of the top 20 UK care home providers.
- Supportive Culture: We prioritize your well-being and career development, offering a nurturing environment where your contributions are valued.
- Fair Compensation: As a Real Living Wage employer, we ensure your dedication is fairly rewarded.
Company Overview
Merco partners with a prestigious UK Healthcare Group, honored as the 2024 Health Investors Residential Elderly Care Provider of the Year. With over 1,500 residents and 2,000 dedicated staff, we are renowned for our outstanding care and supportive work environment. Ranked No.1 in the UK for workplace well-being and boasting a 4.7 Glassdoor rating, we are committed to rewarding your dedication.
Benefits
- Comprehensive training and induction program.
- Extensive opportunities for career growth and development.
- Access to our Employee Assistance Program for additional support.
- Blue Light Card for exclusive discounts and offers.
- Fully paid DBS disclosure.
- Collaborate with a caring, enthusiastic team in a positive work environment.
- Clear, supportive processes and procedures to guide your work.
Ready to Make a Difference?
Join our caring and dynamic team to make a meaningful impact on the lives of our residents.
Contact:
Janice Froggatt at Merco Medical on 0208 971 2974
Email: Send your CV to Janice.froggatt@merco.co.uk
Apply today to be part of something truly special!